What is Infinite Campus?

Infinite Campus is the web-based student information system used by Black River Public School. It allows parents, legal guardians, and students to access real-time information, including:

• Student registration and schedules

• Attendance and behavior

• Assignments, grades, and progress reports

• School-related fees

• School email messages

This platform helps strengthen the partnership between parents, students, and teachers by keeping everyone informed and engaged.

Access Information:

• Student accounts are automatically created upon enrollment.

• Parents/guardians must complete the Infinite Campus Parent Portal Consent Form to gain access.

  • Find the form on the BRPS website under:

  • Resources > Infinite Campus Information.

  • On the right side of the page, under IC Quick Links, click Infinite Campus Parent Portal Consent Form.

We encourage all parents and guardians to fill out the consent form during the enrollment process.

For more details, visit the BRPS website under Resources > Infinite Campus.

Questions?
Contact Caleb Fisher at fisherc@brpsk12.org

How secure is the information contained in the Infinite Campus Student and Parent portals?

The Infinite Campus portals are designed with a high level of security to protect student information.

• Access is strictly limited: Parents and legal guardians can only view information related to the students they are authorized to access. They cannot see records for any other Black River student.

• Confidential login credentials: Passwords should never be shared. Each user is responsible for keeping their login information secure.

• Password management: Only the email address used during registration can be used to reset a password.

• Built-in security features: Strong password requirements, forced password resets, and automatic session timeouts help ensure secure access to the system.

These measures help protect sensitive student data and maintain the privacy of each family's information.

Accessing the Infinite Campus Parent Portal

Parents and legal guardians must complete the Infinite Campus Parent Portal Consent Form before accessing the Parent Portal. This is an online form and must be submitted electronically.

To find the form:

1. Visit the Black River website.

2. Navigate to Resources > Infinite Campus Information.

3. On the right side of the page, under IC Quick Links, click Infinite Campus Parent Portal Consent Form.

After your form is processed (please allow three business days), you will receive an email with:

• Step-by-step activation instructions

• A unique GUID (activation key) to create your account

Please note:
Students have a separate student portal and will receive their login information during the first week of school in their CAP class.

Do I need special software installed on my computer to access the portal?

To effectively access the Parent and Student Portal accounts, you will need:

SYSTEM REQUIREMENTS: Technology

▪ Windows 10, Apple OS X or Linux computer, Chromebook, Android phone or tablet, IPhone or IPad. Software

▪ Internet Browser: Google Chrome v72+, Microsoft Edge, Mozilla Firefox v62+, Apple Safari

▪ Adobe Acrobat Reader: minimum version 5 Internet Connection Monitor

▪ The Parent Portal is best viewed with your monitor resolution set at a minimum of 800x600.

Technical issues should be directed to the Black River Public School Technology Director, Caleb Fisher at fisherc@brpsk12.org

I didn’t receive or cannot find the email with the activation key. What should I do?

If you’ve already submitted the Parent Portal Request form and it has been more than three business days, please contact Christie Phillips in the main office at 616-355-0055 ext. 102 or by email at phillipsch@brpsk12.org.

Include the following information in your message:

• Your full name

• Your student’s full name

• Student’s grade

• Student’s date of birth

If you're contacting us from an email address not already on file, please also include a phone number where we can reach you. This will help us verify your identity. Once verified, you will receive your username and a temporary password.

What happens if I forget my username or password?

If you’ve forgotten your login credentials, use the Forgot Username? or Forgot Password? links on the Infinite Campus login page for help.

Having trouble logging in?

If you’re receiving an error message after entering your username and password:

• Double-check that you’re typing them exactly as provided. The system is case sensitive, so capitalization matters.

• Make sure you are logging into Black River’s Infinite Campus site and not a different school district's portal.

Important:
If you have children enrolled in other districts that also use Infinite Campus, you must create and maintain separate logins for each district. Each district’s system is independent.

What happens if my account is locked/disabled?

After three unsuccessful login attempts, your user account will be disabled. Please call 616-355-0055, ext. 102 or send an email to philipsch@brpsk12.org to reactivate your account. You will be asked several security questions prior to reactivation of your account.

How often is information updated in the parent portal?

Information is updated in real time. Parents may receive portal notifications with regard to attendance (notifies you when there is an absence or tardy), grade changes and assignment scores. Setting changes will apply to all students in the household. Click on the notifications bell in the upper right hand corner of the portal and go to settings to check the notifications you wish to receive.

How do I change the email address where my messages and notifications are sent?

Parents and/or legal guardians may designate up to two email addresses to receive Infinite Campus notifications regarding the following categories; Emergency, Attendance, Behavior, General Notification, Priority Notification, Teacher. Under the User Account on the left side menu, click Contact Preferences. Here you can enter/change up to two email addresses and update the notifications you would like to receive by checking or unchecking the box below each category.

What if I see information that is incorrect on Infinite Campus? Who do I contact?

If you notice incorrect or missing information in your student's Infinite Campus account, please contact the appropriate staff member based on the issue:

• Student Schedules
  Jennifer Wise, Registrar – wisej@brpsk12.org

• Attendance

  • Elementary: Allison Hilgert – hilgerta@brpsk12.org

  • Middle/High School: Christie Phillips – phillipsch@brpsk12.org

• Assignments or Grades
  Contact the teacher directly. You can click the teacher’s name in the “Grades” section of Infinite Campus, or use the Staff Directory on the Black River website.

• Grade Reports / Transcripts
  Lori Roberts, Guidance Counselor – robertsl@brpsk12.org

• Payments (Fees)

  • Elementary: Allison Hilgert – hilgerta@brpsk12.org

  • Middle/High School: Christie Phillips – phillipsch@brpsk12.org

• Community Service Entries & Totals
  Christie Phillips – phillipsch@brpsk12.org

Is there a Mobile App for Infinite Campus?

Yes! To start using the mobile app today, follow these simple instructions:

1. In a browser, sign in to your Infinite Campus Portal.

2. Click the green “Get Your District ID” button. Confirm it is PWHTPS. You will need this unique ID to access the BRPS portal.

3. Download the Infinite Campus mobile app for your Apple or Android device (search Infinite Campus in the App store)

4. Open the mobile app.

5. Enter the Black River Public School District ID (currently PWHTPS) and your username and password.

6. Press Go or Sign in. Data will begin to download. These instructions are also located on the Black River website > Resources > Infinite Campus